A website examination may be needed in a dispute with a developer, promotion contractor, domain owner, marketplace, client or service provider.
Examinations commonly cover page availability, correct functioning, compliance with technical specifications, errors, change history, content, forms, user accounts, shopping carts, payment scenarios and technical indicators of completed work.
If a dispute concerns earlier periods, preserve screenshots, correspondence, acceptance certificates, access credentials, reports, archived copies and logs.
What to do before contacting us
- preserve original files and documents;
- avoid unnecessary changes to storage media and data;
- prepare a list of questions;
- state whether the examination is required for court proceedings or before litigation.
What is checked on a website
The examination assesses page availability and the operation of forms, user accounts, catalogs, shopping carts, payments, integrations, administration panels and other functions expressly provided for in the contract or technical specifications.
Why recording the version matters
A website can change daily. To make the examination reproducible, the access date and time, page addresses, source code version or backup, server details and operating environment are recorded.
Materials for examination
- contract, technical specifications and design mockups;
- access to the website and its administration area;
- repository, source code archive or backup;
- web server and application logs;
- correspondence and lists of comments.
Possible conclusions
A specialist can describe actual functionality, identified defects, their reproducibility, compliance with requirements and technical limitations on use of the website.
How work with a specialist proceeds
First, the task and available materials undergo a preliminary review. The examination subject, technically appropriate questions, required access and deliverable format are then agreed. If the initial data are insufficient, the specialist identifies in advance which additional files, documents or exports must be preserved.
The final opinion distinguishes the information provided, actions performed, indicators established, limitations and conclusions. This structure makes the reasoning verifiable and enables the document to be used in a formal claim, negotiations or court proceedings.
When to seek advice in advance
The earlier original data are preserved, the lower the risk of loss or alteration. Before reinstalling a system, updating software, clearing logs or handing a device over for repair, it is advisable to discuss how the materials should be recorded.